Privacy Policy

Privacy Policy

Effective Date: 28 May 2026

Welcome to JACMO HOLDINGS (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, request a quotation, or interact with our services.

1. Company Information

JACMO HOLDINGS
Johannesburg, Gauteng, South Africa
Email: info@jacmoholdings.co.za
Phone: 081 243 3504

2. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Delivery and installation address

  • Billing information

  • Company name (if applicable)

Order & Transaction Information

  • Products purchased

  • Payment details processed through secure third-party payment providers

  • Delivery details

  • Order history

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and analytics information

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Arrange deliveries and installations

  • Provide customer support

  • Respond to inquiries and quotation requests

  • Improve our website and services

  • Send order updates and service notifications

  • Prevent fraud and unauthorized transactions

  • Comply with legal and tax obligations

We do not sell your personal information to third parties.

4. Payments

Payments on our website are securely processed through trusted third-party payment providers such as Stripe.

We do not store your full banking or card details on our servers.

Please review Stripe’s privacy policy for more information on how payment information is handled.

5. Shipping, Delivery & Installation

To fulfill deliveries and installations, we may share relevant customer information with:

  • Delivery partners

  • Installation teams

  • Logistics providers

Only information necessary to complete the service will be shared.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance.

Cookies may help us:

  • Remember user preferences

  • Analyze website traffic

  • Improve website functionality

  • Provide a smoother shopping experience

You may disable cookies through your browser settings.

7. Data Protection

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Alteration or disclosure

However, no online platform can guarantee absolute security.

8. POPIA Compliance

JACMO HOLDINGS complies with the Protection of Personal Information Act (POPIA) of South Africa.

You have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information where legally permissible

  • Object to certain processing activities

To exercise these rights, please contact us using the details provided above.

9. Third-Party Links

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those external websites.

10. Retention of Information

We retain customer information only for as long as necessary to:

  • Fulfill orders and warranties

  • Maintain business records

  • Comply with legal and tax obligations

  • Resolve disputes

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

JACMO HOLDINGS
Johannesburg, Gauteng, South Africa
Email: info@jacmoholdings.co.za
Phone: 081 243 3504

By using this website, you consent to the terms outlined in this Privacy Policy.